We're Technology People Who Get Business

ETMPro was founded on a simple belief: your technology should work for you, not against you. We combine deep technical expertise with genuine partnership to deliver solutions that matter.

Leadership

ME

Mark Easton

Founder & CEO • CISSP

SR

Sara Reyes

Head of Security • CEH

DL

Derek Lam

Infrastructure Lead • CCNP

Our Mission & Values

We believe that every business deserves access to enterprise-grade technology expertise. Too often, companies are left struggling with siloed vendors, reactive support, and technology that doesn't align with their goals.

ETMPro exists to change that. We're not just a service provider—we're an extension of your team. We take the time to understand your business, align our solutions with your objectives, and deliver results that translate directly to your bottom line.

Whether you're scaling from 10 to 100 employees or managing complex enterprise infrastructure, we bring the expertise, proactive approach, and genuine care that sets us apart.

Speed Matters

We respond fast. Your downtime is our priority, and we move with urgency.

🔒

Security First

Protection isn't an afterthought. We build security into everything we do.

🤝

Honest Partnership

No hidden fees, no corporate jargon. Just straight talk and real solutions.

📈

Built to Scale

Your infrastructure grows with your business without starting over.

Our Team

ME

Mark Easton

Founder & CEO
15 years of enterprise IT leadership. Started ETMPro to bring boutique service to growing companies.
CISSP ITIL v4 CompTIA A+
SR

Sara Reyes

Head of Cybersecurity
Former Fortune 500 security analyst with deep expertise in threat prevention and incident response.
CEH Security+ CISM
DL

Derek Lam

Infrastructure Lead
Cisco/Meraki/Microsoft expert. Designs and manages mission-critical network infrastructure.
CCNP Network+ Azure Admin
KP

Kelly Park

Client Success Manager
Ensures every client relationship thrives through proactive communication and strategic planning.
ITIL v4 HDI Support

Our Journey

2018
ETMPro Founded
Mark Easton launches ETMPro with a vision to bring world-class managed IT to small and mid-market businesses. Started with 3 clients.
2020
Cybersecurity Practice Launched
As threats evolved, we expanded our expertise. Sara Reyes joins to build out comprehensive cybersecurity and compliance services.
2022
100 Clients Milestone
Reached 100 active client relationships. Expanded team to include dedicated security, networking, and support specialists.
2026
ETMPro Today
200+ businesses trust ETMPro for their managed IT, cybersecurity, and infrastructure needs. Certified engineers across all specializations.
200+ Businesses 8 Years 20+ Engineers 96% Retention
200+
Businesses Supported
8
Years in Business
20+
Certified Engineers
96%
Client Retention

Ready to Work With Us?

Whether you're evaluating your current IT setup or ready to transform your infrastructure, we'd love to talk.

Get in Touch →